DWX Support

SEO at scale expertise at your fingertips

DWX SUPPORT PLANS

  • BILLING AND ACCOUNT SUPPORT

  • EXPERT DWX TECHNICAL SUPPORT

  • SUPPORT FOR ON-PREMISE DEPLOYMENTS

  • SERVICE HOURS

  • RESPONSE TIMES

  • WEB BASED SUPPORT

  • PHONE SUPPORT

  • NAMED CUSTOMER SUCCESS TECHNICAL ARCHITECT (CSTA)

  • PRICING

Free
Available for all customers
  • Business hours coverage

  • -

  • -

  • -

  • -

  • -

  • -

  • -

  • -

Rocket
Recommended for SEO managers
  • Business hours coverage

  • Business hours coverage
    Unlimited support contacts
    Unlimited support cases

  • -

  • 9am-5pm, Monday-Friday.
    Service hours are based on CET, GMT and DST time zones
    Services hours exclude holidays in Spain and U.K.

  • 2 business days

  • Included

  • -

  • -

  • Contact Us
Business
Recommended for Growth managers
  • 24x7 coverage

  • Business hours coverage
    Unlimited support contacts
    Unlimited support cases

  • Full Support

  • 9am-5pm, Monday-Friday.
    Service hours are based on CET, GMT and DST time zones
    Services hours exclude holidays in Spain and U.K.

  • 12 business hours

  • Included

  • -

  • -

  • Contact Us
Second to none
Recommended for Marketing teams
  • 24x7 coverage

  • 24x7 coverage
    Unlimited support contacts
    Unlimited support cases

  • Full Support

  • 24 Hours/Day
    7 Days/Week

  • 60 minutes

  • Included

  • Included

  • Included
    Quarterly technical wellness review & quarterly business review

  • Contact Us

Become a beta tester
by joining the DWX BETA Program

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.